Tilda CRM has received major upgrades, allowing you to manage orders directly there without switching to the Online Store Customer Account panel.

Edit Order Contents
Add, remove, or replace items in an order directly in Tilda CRM. All changes are automatically synced and displayed in the Customer's account.

Update Payment Status
Mark orders as paid for cash payments, bank transfers, or orders placed without a connected payment method.

Cancel Orders
Cancel orders when customers change their minds or for other reasons. Stock levels in your Product Catalog are automatically updated after cancellation.

Modify Order Statuses
Change order statuses at every stage, from processing to fulfillment. Updates are automatically synced with your Product Catalog and the users's Customer Account.

Leave Comments for Customers
Add a comment to an order that the customer can view in their Customer Account.

View Customer Information
Open a customer's profile to quickly access their contact details and order history.

Generate Order Receipts
Download a PDF with order details to print and share with a manager or courier.