Enable the Online Store Customer Account feature to manage orders more easily and give customers the option to view their order history and track current order status.
Where to find: Site Settings → Membership, then click "Connect" under Online Store Customer Account.
You can choose whether customers are required to sign in to place an order, or if accounts should be created automatically when an order is placed. Users can sign in using their email or a one-time SMS passcode.
Note: The Online Courses and Online Store Customer Accounts are linked. If a user is already registered in the Members Area, they don't need a new account—all their courses, group access, and order history will all appear in one place.
What Customers Can Do In the Customer Account
• View orders and track their statuses
• See purchased products and access their cards
• Repeat orders in a couple of clicks
• Manage saved delivery addresses
Once the Online Store Customer Account is enabled, a new "Orders" section will appear in your project. There, you can view all placed orders along with customer data, manage order statuses, and quickly notify customers about any updates.
Important: "Order status" is updated manually and is not synchronized with external systems.
Customers can access their account through the shopping cart or via the authorization icon, which can be added in menu blocks like ME401, ME402, ME403, ME404, and ME405.
Alternative: Assign a link that looks like "website-URL/members/" to any menu item.
Get a detailed overview of the feature's functionality: blog-en.tilda.cc/online-store-customer-account
Where to find: Site Settings → Membership, then click "Connect" under Online Store Customer Account.
You can choose whether customers are required to sign in to place an order, or if accounts should be created automatically when an order is placed. Users can sign in using their email or a one-time SMS passcode.
Note: The Online Courses and Online Store Customer Accounts are linked. If a user is already registered in the Members Area, they don't need a new account—all their courses, group access, and order history will all appear in one place.
What Customers Can Do In the Customer Account
• View orders and track their statuses
• See purchased products and access their cards
• Repeat orders in a couple of clicks
• Manage saved delivery addresses
Once the Online Store Customer Account is enabled, a new "Orders" section will appear in your project. There, you can view all placed orders along with customer data, manage order statuses, and quickly notify customers about any updates.
Important: "Order status" is updated manually and is not synchronized with external systems.
Customers can access their account through the shopping cart or via the authorization icon, which can be added in menu blocks like ME401, ME402, ME403, ME404, and ME405.
Alternative: Assign a link that looks like "website-URL/members/" to any menu item.
Get a detailed overview of the feature's functionality: blog-en.tilda.cc/online-store-customer-account
